Repareer.com & Reparatiestichting

A platform and a foundation that make repairing a broken product as easy as replacing it.

Year
2014 – 2020
Role
Co-founder, design & development
Client
Own venture, with Thijs Schippers
Outcome
National press · SIRE campaign partner
Repareer.com & Reparatiestichting
2014
co-founded with Thijs Schippers
3
versions of the platform

Featured in

In 2014, Thijs Schippers and I were thinking out loud. So much gets thrown away because of a small fault, while plenty of people would love a repair project: a part-time mechanic, a computer science student, a retired seamstress. Repareer.com connects people with broken products to skilled neighbours, for a cheap, social and sustainable repair.

After almost a year of building it in the evenings, next to our studies, the site went live. For the launch we made a short animated film explaining what Repareer.com is all about.

The first version of Repareer.com

Our first Repareer.com business cards

Learning by doing

The launch got a lot of attention: De Telegraaf, AD, Flow magazine, and a radio interview on NPO 2. Thijs and I were even invited to lunch with Prime Minister Mark Rutte at the Catshuis. But posting a broken product didn’t automatically make helpful neighbours appear. Matching supply and demand turned out to be the hard part.

In the press: AD, Libelle, Margriet, De Telegraaf, Flow, BNR, LINDA, Qmusic and NPO Radio 2

“Reparatie voor ’n prikkie”, De Telegraaf

“Handige buur gezocht”, AD

“Dat fixt de buurvrouw wel”, Flow magazine

So we iterated. In 2016 we focused on Amsterdam only. Het Parool featured us and products really got repaired, but interest from the rest of the country kept growing. The version after that lists repair options by keyword instead, including professional repair shops and Repair Cafés, so nobody posts a product and hears nothing back.

The current version of Repareer.com

Reparatiestichting

To continue the mission, we set up the Dutch Repair Foundation, Reparatiestichting, and built a new web app for the platform. In 2019 the SIRE foundation asked us to support its national campaign #WaardeerHetRepareerHet with data and insights from the platform.

The SIRE campaign #WaardeerHetRepareerHet